Terms of service

By accessing or using the official Zaylli website, you agree to these Terms of Service. If you do not agree, please do not use the website or place an order through it.

1. General

These Terms of Service apply to your use of the official Zaylli website and any purchases made through it.

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable in your place of residence.

2. Website Use

You agree not to use this website:

  • for any unlawful or unauthorized purpose

  • to interfere with the operation or security of the website

  • to transmit harmful code, malware, or viruses

  • to copy, reproduce, resell, or exploit any part of the website without our written permission

  • to submit false, misleading, or fraudulent information

We reserve the right to suspend or terminate access to the website if these Terms are violated.

3. Products and Orders

All products, descriptions, images, pricing, and availability shown on the website are subject to change without notice.

We make reasonable efforts to present product information accurately, but we do not guarantee that all descriptions, images, colors, specifications, or other content will always be completely accurate, current, or error-free.

We reserve the right to:

  • refuse or cancel any order

  • limit quantities per customer, household, or order

  • restrict sales to certain persons, regions, or jurisdictions

  • discontinue products at any time

If we need to cancel or change an order, we will attempt to contact you using the information provided at checkout.

4. Pricing and Payment

All prices shown on the website are listed in the currency indicated at checkout unless otherwise stated.

We reserve the right to correct pricing errors, product information errors, or other inaccuracies at any time, including after an order has been submitted.

You agree to provide current, complete, and accurate billing, shipping, and contact information for all purchases made through the website.

5. Shipping, Returns, and Warranty

Shipping, returns, refunds, and warranty service are subject to our separate policy pages published on the official Zaylli website, including but not limited to:

  • Shipping Policy

  • Return Policy

  • Warranty Policy

  • Privacy Policy

By placing an order, you also agree to those applicable policies.

6. Intellectual Property

All content on the Zaylli website, including text, product descriptions, logos, graphics, images, audio, video, layout, and branding elements, is owned by or licensed to Zaylli unless otherwise stated.

You may not copy, distribute, reproduce, modify, publish, or commercially use any such content without prior written permission.

7. Third-Party Services and Links

This website may contain links to third-party websites, services, tools, or platforms.

We are not responsible for the content, accuracy, availability, policies, or practices of any third-party website or service. Your use of third-party services is at your own risk.

8. User Submissions

If you send us comments, suggestions, ideas, feedback, reviews, or other submissions, you agree that we may use them for customer support, product improvement, communication, or publication purposes without obligation to compensate you, unless otherwise required by law.

You agree not to submit unlawful, abusive, infringing, misleading, or harmful material.

9. Disclaimer

The website and all services provided through it are offered on an “as is” and “as available” basis, except where otherwise required by law.

We do not guarantee that the website will always be uninterrupted, secure, error-free, or fully up to date.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Zaylli shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of, or inability to use, the website or any products purchased through it.

Nothing in these Terms shall exclude or limit any liability that cannot be excluded under applicable law.

11. Changes to These Terms

We may update or modify these Terms of Service from time to time by posting the revised version on this page.

Your continued use of the website after such changes are posted constitutes acceptance of the updated Terms.

12. Other Sales Channels

These Terms apply only to the official Zaylli website.

Orders placed through Kickstarter, PledgeBox, or other external channels may be subject to separate terms, policies, or purchase arrangements.

Please also note that the official Zaylli website is currently Zaylli’s only official sales channel. If we open any additional official sales channels in the future, we will announce them through our website or official communications.

13. Contact

If you have questions about these Terms of Service, please contact:
support@zaylli.com